The Google Sheets App on iPhone and android could crash for a number of reasons. Here are some of the most common reasons.
If you're using an outdated version of Google Sheets, it might have bugs or compatibility issues with your device's operating system. Make sure the app is updated to the latest version from your device's app store.
Low storage space can cause apps to malfunction. Check your device's storage to ensure there's enough space for apps to operate smoothly.
Sometimes, the data stored by the app on your device can become corrupted which leads to crashes. Clearing the app's cache or data might resolve this issue. Note that clearing data may remove any unsaved work, so proceed with caution.
An outdated operating system on your device may not be fully compatible with the app which leads to crashes. Check if there are updates available for your device's OS and install them if possible.
Having many apps running in the background can strain your device's resources and cause apps to crash. Close other apps that you're not using to free up memory.
Other apps or services running on your device might conflict with Google Sheets. This can be tricky to diagnose, but you might start by considering any new apps you installed before the crashing began.
In rare cases, hardware problems with your device could cause apps to crash. If you suspect this, you might need to contact your device manufacturer or a professional technician for assistance.
If Google Sheets keeps crashing on your iPhone, here are specific steps you can take to try and resolve the issue. These steps are tailored for iOS devices and take into account the unique aspects of the iOS operating system and its interaction with apps:
Ensure you have the latest version of the Google Sheets app. Open the App Store, search for Google Sheets, and tap "Update" if an update is available.
Sometimes, a simple restart can resolve many issues by refreshing the system's memory and closing down any background processes that could be causing conflicts.
Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for available updates.
Updating iOS can resolve compatibility issues and bugs affecting apps.
iOS doesn't provide a direct way to clear cache for specific apps like Google Sheets. However, offloading the app can help. Go to Settings > General > iPhone Storage > Google Sheets > Offload App, then reinstall it.
This process will clear the cache without losing your documents.
If too many apps are running in the background, it might affect the performance of Google Sheets. Double-click the Home button or swipe up from the bottom (depending on your iPhone model) to see recently used apps and swipe up on apps to close them.
Sometimes, a fresh installation is needed. Tap and hold the Google Sheets app icon until it jiggles, then tap the "X" to delete it. Afterwards, reinstall Google Sheets from the App Store.
Insufficient storage space can cause apps to crash. Go to Settings > General > [Device] Storage to check your available storage. If it's low, consider deleting unused apps or media files.
For some users, disabling Background App Refresh for Google Sheets or all apps can improve performance. Go to Settings > General > Background App Refresh and toggle it off for Google Sheets or all apps.
If Google Sheets keeps crashing on your Android device, try the following steps to troubleshoot and fix the issue. These steps are designed to address common problems that can cause apps to crash on Android devices:
Sometimes, a simple restart can clear up the issue by freeing up system resources and stopping any processes that may be causing the app to crash.
Ensure you have the latest version of the app. Go to the Google Play Store, search for Google Sheets, and tap "Update" if an update is available.
Running an outdated version of Android can sometimes lead to compatibility issues with apps. Go to Settings > System > System Update to check for and install any available updates.
Clearing cache and data can resolve issues caused by corrupted cache files. Go to Settings > Apps & notifications > See all apps > Google Sheets > Storage & cache > Clear Cache. If this doesn't help, you might also try "Clear Storage," but be aware that this will reset the app to its default settings.
Insufficient storage space can cause apps to crash. Go to Settings > Storage to check your device's storage. If it's running low, try deleting unnecessary files or apps to free up space.
If many apps are running in the background, they can consume system resources and cause performance issues. Close other apps running in the background to see if that helps.
Sometimes, a fresh installation of the app is necessary. Uninstall Google Sheets by going to the Google Play Store or Settings > Apps & notifications > See all apps > Google Sheets > Uninstall. Then, reinstall it from the Google Play Store.
Some apps can interfere with the operation of others. Consider if you've installed any new apps around the time the crashing started and try uninstalling them to see if that resolves the issue.
We hope that you now have a better understanding of why the Google Sheets app keeps on crashing on iPhone and android and how to fix these issues. If you enjoyed this article, you might also like our article on how to do linear regression in Google Sheets or our article on Google Sheets income tax calculator.