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Google Sheets App Keeps Crashing (Easiest Solution in 2024)

May 8, 2024

Google Sheets App Keeps Crashing

The Google Sheets App on iPhone and android could crash for a number of reasons. Here are some of the most common reasons. 

1. Outdated App Version

If you're using an outdated version of Google Sheets, it might have bugs or compatibility issues with your device's operating system. Make sure the app is updated to the latest version from your device's app store.

2. Insufficient Device Storage

Low storage space can cause apps to malfunction. Check your device's storage to ensure there's enough space for apps to operate smoothly.

3. Corrupted App Data

Sometimes, the data stored by the app on your device can become corrupted which leads to crashes. Clearing the app's cache or data might resolve this issue. Note that clearing data may remove any unsaved work, so proceed with caution.

4. Outdated Device OS

An outdated operating system on your device may not be fully compatible with the app which leads to crashes. Check if there are updates available for your device's OS and install them if possible.

5. Too Many Open Apps

Having many apps running in the background can strain your device's resources and cause apps to crash. Close other apps that you're not using to free up memory.

6. App Conflicts

Other apps or services running on your device might conflict with Google Sheets. This can be tricky to diagnose, but you might start by considering any new apps you installed before the crashing began.

7. Hardware Issues

In rare cases, hardware problems with your device could cause apps to crash. If you suspect this, you might need to contact your device manufacturer or a professional technician for assistance.

Google Sheets Keeps Crashing on Iphone

If Google Sheets keeps crashing on your iPhone, here are specific steps you can take to try and resolve the issue. These steps are tailored for iOS devices and take into account the unique aspects of the iOS operating system and its interaction with apps:

1. Update Google Sheets App

Ensure you have the latest version of the Google Sheets app. Open the App Store, search for Google Sheets, and tap "Update" if an update is available.

2. Restart Your iPhone

Sometimes, a simple restart can resolve many issues by refreshing the system's memory and closing down any background processes that could be causing conflicts.

3. Check for iOS Updates

Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for available updates.

google sheets keeps crashing

Updating iOS can resolve compatibility issues and bugs affecting apps.

google sheets app keeps crashing

4. Clear App Cache

iOS doesn't provide a direct way to clear cache for specific apps like Google Sheets. However, offloading the app can help. Go to Settings > General > iPhone Storage > Google Sheets > Offload App, then reinstall it.

google sheets keeps crashing on iphone

This process will clear the cache without losing your documents. 

google sheets keeps crashing on android

5. Close Other Apps

If too many apps are running in the background, it might affect the performance of Google Sheets. Double-click the Home button or swipe up from the bottom (depending on your iPhone model) to see recently used apps and swipe up on apps to close them.

6. Delete and Reinstall Google Sheets

Sometimes, a fresh installation is needed. Tap and hold the Google Sheets app icon until it jiggles, then tap the "X" to delete it. Afterwards, reinstall Google Sheets from the App Store.

7. Check Storage Space

Insufficient storage space can cause apps to crash. Go to Settings > General > [Device] Storage to check your available storage. If it's low, consider deleting unused apps or media files.

8. Disable Background App Refresh 

For some users, disabling Background App Refresh for Google Sheets or all apps can improve performance. Go to Settings > General > Background App Refresh and toggle it off for Google Sheets or all apps.

Google Sheets Keeps Crashing on Android

If Google Sheets keeps crashing on your Android device, try the following steps to troubleshoot and fix the issue. These steps are designed to address common problems that can cause apps to crash on Android devices:

1. Restart Your Device 

Sometimes, a simple restart can clear up the issue by freeing up system resources and stopping any processes that may be causing the app to crash.

2. Update Google Sheets 

Ensure you have the latest version of the app. Go to the Google Play Store, search for Google Sheets, and tap "Update" if an update is available.

3. Check for Android Updates

Running an outdated version of Android can sometimes lead to compatibility issues with apps. Go to Settings > System > System Update to check for and install any available updates.

4. Clear Cache and Data 

Clearing cache and data can resolve issues caused by corrupted cache files. Go to Settings > Apps & notifications > See all apps > Google Sheets > Storage & cache > Clear Cache. If this doesn't help, you might also try "Clear Storage," but be aware that this will reset the app to its default settings.

5. Check Device Storage

Insufficient storage space can cause apps to crash. Go to Settings > Storage to check your device's storage. If it's running low, try deleting unnecessary files or apps to free up space.

6. Close Other Apps

If many apps are running in the background, they can consume system resources and cause performance issues. Close other apps running in the background to see if that helps.

7. Uninstall and Reinstall Google Sheets 

Sometimes, a fresh installation of the app is necessary. Uninstall Google Sheets by going to the Google Play Store or Settings > Apps & notifications > See all apps > Google Sheets > Uninstall. Then, reinstall it from the Google Play Store.

8. Check for Conflicting Apps 

Some apps can interfere with the operation of others. Consider if you've installed any new apps around the time the crashing started and try uninstalling them to see if that resolves the issue.

We hope that you now have a better understanding of why the Google Sheets app keeps on crashing on iPhone and android and how to fix these issues. If you enjoyed this article, you might also like our article on how to do linear regression in Google Sheets or our article on Google Sheets income tax calculator.

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