In this article, we cover several solutions to help you fix the problem with your email notifications for Google Forms not working. Read on to learn more.
Below are some of the most common causes on why your email notifications for Google Forms may not be working and how troubleshoot it:
Ensure that you've set up email notifications in your form settings. Go to the Responses tab and click on the three vertical dots.
Enable Get email notifications for new responses.
Emails might be getting directed to your spam or junk folder. Make sure to check it.
Google Forms has a limit on the number of emails it can send, which might have been exceeded. If you suspect you've hit the email quota, wait for the quota to reset.
If the form is not being submitted correctly, notifications won't be triggered. Test and submit the form yourself to ensure it's correctly set up and can trigger notifications.
For Google Workspace users, there might be admin-level restrictions on email notifications. Contact your Google Workspace admin to ensure there are no restrictions preventing the notifications.
Here's how to receive email notifications with the Google Forms Email Notifications add-on by Lido:
Go to the three vertical dots in the upper right corner of your form page, click on it, and select Get add-ons.
Search for Google Forms Notifications by Lido in the Google Workspace Marketplace. Click on the add-on and then click the Install button. Follow the prompts to install the add-on.
After installation, go back to your Google Form. Click on the puzzle piece icon in the top right corner, and find "Google Forms Notifications by Lido" from your list of add-ons.
Click on it to open the configuration panel.
The add-on panel will prompt you with options to configure your notifications. This includes who to notify (the form respondent, the form owner, or both) and the email address to notify. Fill out these details according to your preferences. Make sure the email address you provide is correct and is one you have access to.
For notifying respondents, you can customize the content of the notification email. Utilize this option to create a notification email that suits your needs.
After configuring your settings and customizing your email content, make sure to save your changes. Click on the Save button.
We hope that you now have a better understanding on how to fix when email notifications for Google Forms is not working. If you enjoyed this article, you might also like our articles on what you can do when your Google Forms link is not working and how to connect Google Forms to Trello.
